Frequently Asked Questions

Network Development Group (NDG) is an ed-tech company founded in 1999 that builds hands-on training platforms. NDG serves over 1,000 organizations worldwide through two products: NETLAB+ and NDG Online.

NETLAB+ is a self-hosted, private-cloud lab platform where your organization manages its own hardware and virtual machines. NDG Online is a fully hosted, cloud-based platform with zero infrastructure to manage. Learners access courses and labs directly in the browser.

NDG Online is ideal if you want zero setup, per-learner pricing, and no long-term commitment. NETLAB+ is best for organizations that need shared access to real equipment, custom pod designs, and full control over their lab environment. Many organizations use both.

NETLAB+ is a private-cloud lab automation platform that lets multiple learners share real equipment (Cisco routers, Palo Alto firewalls, Red Hat servers) remotely through a web browser. It reduces costs by allowing classes to share the same equipment through scheduled pod access.

NETLAB+ supports Cisco routers, switches, and firewalls, Palo Alto Networks firewalls, Red Hat Enterprise Linux servers, Proxmox VE, and custom virtual machines. Organizations can also design their own pod topologies.

NETLAB+ is licensed by the number of active pods. You purchase in blocks of 16 pods (up to 64), and the price includes software plus the first year of maintenance and support. Enterprise licensing is also available for commercial training organizations.

Learners access labs through any modern web browser. All lab interaction happens through a browser-based remote access interface connected to real equipment hosted at the organization. No client software is needed.

Annual maintenance includes ongoing NETLAB+ usage rights, software updates, content updates for your authorized programs, and email technical support. Hours of support vary by plan size.

NETLAB+ is distributed exclusively by ConvergeOne at NDG's suggested retail price. You may work with the reseller of your choice. Request a price quote to get started.

Request a price quote

NDG Online is a cloud-based training platform that delivers interactive courses and labs directly in the browser. It requires zero infrastructure: no servers, hardware, or technical staff needed.

No. NDG Online runs entirely in the cloud. Learners only need a modern web browser and an internet connection. There is nothing to download, install, or configure.

NDG Online offers courses in Linux, cybersecurity, networking, Palo Alto Networks security, Red Hat system administration, and Proxmox virtualization. Courses are aligned with industry certifications from Cisco, CompTIA, LPI, Red Hat, and others.

NDG Online uses per-learner pricing. Each learner purchases access to a specific course for a set period (typically 3-6 months). Some courses like NDG Linux Unhatched and Linux Essentials are free. The same per-seat price applies whether you're buying for one learner or hundreds; request a quote when ordering for 5 or more.

Yes. NDG Online supports LTI (Learning Tools Interoperability) integration, allowing you to connect courses directly to your learning management system. Grade passback and single sign-on work automatically.

Yes. NDG Linux Unhatched and NDG Linux Essentials are available for free. Both are good entry points for learners new to Linux and command-line fundamentals.

For NDG Online, visit the Support Center. For NETLAB+, email support is included with your maintenance plan. Enhanced support with live Zoom sessions is available as an add-on.

NDG Online Support Center

NETLAB+ is available in most countries. Some countries are restricted due to export regulations. Check the restricted countries list for details.

View the restricted countries list

You can reach NDG through the contact form. For sales inquiries, request a price quote. For technical support, use the appropriate support channel for your product.

Contact NDG